FAQ

What is Qor AI Premium?

Premium is the paid plan for heavier AI usage. It expands access to Qor AI Chat, visual scanner, product AI analysis, link analysis, link comparison, subscription analysis, premium recommendations and extended price history.

Where is the pricing page?

The pricing page is /premium. It lists current public prices, trial information and the main Premium features.

Can I get a refund?

Premium starts with a 3-day free trial, so cancelling before it ends means no charge at all. For web purchases through Polar, new Premium charges may be refundable within 30 days. Renewal and app-store rules are explained in the Refund Policy.

How do I cancel Premium?

Cancel where you subscribed. Website: sign in at qorai.net → Profile → Account → Subscription → “Cancel website subscription” (or open https://polar.sh/qorai/portal). Mobile app: Play Store → profile → Payments & subscriptions → Subscriptions → Qor AI.

These are two separate subscriptions — cancelling the web one does NOT cancel a Google Play one, and vice versa. Cancel inside the 3-day trial and you are never charged.

How do I delete my account?

Open Profile in the Qor AI app or website and use Delete my account. The deletion flow may send a confirmation link to your account email before the account is permanently removed.

If you cannot access Profile, email [email protected] with the subject "Account deletion request" and include the email address connected to your Qor AI account. There is no other official public email address for Qor AI account deletion or privacy requests.

How do I contact Qor AI?

The only official public contact address for support, billing, refunds, privacy, account deletion, product data and partnerships is [email protected].

Include your account email, product link, transaction reference or a short issue description where relevant. Do not send passwords or card details.

Does Qor AI store my card details?

No. Web card details are handled by Polar, and app-store payments are handled by the relevant store. Qor AI stores only limited subscription status data needed to unlock Premium.

Why can web and mobile billing differ?

Web purchases are handled by Polar, while mobile purchases are handled by Google Play. Taxes, receipts, refund steps and subscription management differ because each provider controls its own checkout flow — including where you cancel.

Is AI output always correct?

No. AI output can be wrong or outdated. Qor AI is a research assistant, not a guarantee. Always verify important specifications, prices and compatibility with official retailer or manufacturer sources.

What should I do if product data is wrong?

Send the product link and the incorrect field to [email protected]. We use reports to improve catalog quality, but retailer prices and stock may still change faster than our refresh cycle.

How is the site language selected?

The website follows your browser language. There is no manual language selector on the site.